[l-Date]
To:
[r-Name]
[r-Address]
From:
[s-Name]
[s-Company]
[s-Address]
[s-Phone]
RE: [s-Reference]
Dear [r-FName]:
Thank you for
placing the above-referenced order.
Please be advised,
this item is currently back-ordered and we are unable to immediately
ship it to you. If you would like to change or cancel your order,
please contact us. Otherwise, you can expect delivery by
[s-DelDate].
As a valued
customer, please accept our apology for this delay.
Thank you for your
patience.
Kind regards,
[s-Company]
[s-Title]
