[l-Date]
To:
[r-Name]
[r-Address]
From:
[s-Name]
[s-Company]
[s-Address]
[s-Phone]
RE: [s-Reference]
Dear [r-FName]:
This correspondence
acknowledges receipt of your request dated [s-ReqDate], for a credit
adjustment to your account for the above-referenced merchandise
damaged in transit.
Please be advised
that your account has been credited in the amount of [s-CheckAmount],
as of [s-CredDate].
We apologize for any
inconvenience this has caused.
Thank you for your
understanding in this matter.
Kind regards,
[s-Company]
[s-Name]
[s-Title]
