[l-Date]
To:
[r-Name]
[r-Address]
From:
[s-Name]
[s-Company]
[s-Address]
[s-Phone]
Dear [r-FName]:
Thank you for the kind letter
regarding your exceptional treatment by one of our employees, [s-Employee]. A copy of your letter has been forwarded to our
personnel department and included in [s-Employee]’s file.
In appreciation, please accept the
enclosed certificate entitling you to a 10% discount towards your next purchase.
Thank you for being a valued
customer and for taking the time to provide such valuable feedback – it is
greatly appreciated by our whole team.
Kind regards,
[s-Company]
[s-Name]
[s-Title]
