[l-Date]
To:
[r-Name]
[r-Company]
[r-Address]
From:
[s-Name]
[s-Address]
[s-Phone]
Dear [r-Company],
The [s-Product] I purchased from
you on [s-PurchDate] turned out to be quite a disappointment. While it looked the same as the one in the
television commercial, it did not perform in the same way.
Following the instructions, I attempted
to correctly use the [s-Product] and it immediately malfunctioned. A second attempt resulted in another
malfunction.
Therefore, I am returning the merchandise
to you and request that you issue me a full refund. I am not interested in receiving a
replacement.
Thank you for your cooperation in
this matter.
Best regards,
[s-Name]
