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Return Shipment Incorrect Specifications letter Template






[l-Date]

To:
[r-Company]
[r-Address]

From:
[s-Name]
[s-Address]
[s-Phone]

RE: [s-Reference]

Dear [r-Company],

This is to acknowledge receipt of the above-referenced order and to inform you that the merchandise does not meet my specifications.

I ordered [s-Description]

You sent me [s-SentDescription]

Since the item was intended as a gift, I must cancel my order and request a refund for the merchandise.

Please provide me with instructions for returning the merchandise to you.

Best regards,

[s-Name]