[l-Date]
To:
[r-Company]
[r-Address]
From:
[s-Name]
[s-Address]
[s-Phone]
RE: [s-Reference]
Dear [r-Company],
This is to acknowledge receipt of
the above-referenced order and to inform you that the merchandise does not meet
my specifications.
I ordered [s-Description]
You sent me [s-SentDescription]
Since the item was intended as a
gift, I must cancel my order and request a refund for the merchandise.
Please provide me with instructions
for returning the merchandise to you.
Best regards,
[s-Name]