[l-Date]
To:
[r-Name]
[r-Address]
From:
[s-Name]
[s-Company]
[s-Address]
[s-Phone]
Order Number:
Dear [r-FName]:
Please be advised that the above
referenced order was partially damaged up delivery. The order was received on [s-ReceivDate]. Of the total quantity of [s-QuanNumber] items,
[s-ItemNumber] of those items were either broken or chipped upon delivery.
We would appreciate if you would
arrange for the replacement of the damaged items and advise us how you wish to
handle the return of the broken merchandise.
Thank you for your assistance in
this matter.
Best regards,
[s-Company]
[s-Name]
[s-Title]
