[l-Date]
To:
[r-Name]
[r-Address]
From:
[s-Name]
[s-Company]
[s-Address]
[s-Phone]
RE: [s-Reference]
Dear [r-FName]:
This correspondence
acknowledges receipt of your letter, dated [s-LettDate], explaining
the circumstances behind your request for an extension of time to
remit payment on the above-referenced invoice.
We appreciate your
straightforwardness and have noted on your account that your payment
will be made on [s-PayDate].
Thank you for being
a loyal customer. We hope this gesture on our part helps to ease
your current situation.
Best regards,
[s-Company]
[s-Name]
[s-Title]