[l-Date]
To:
[r-Name]
[r-Address]
From:
[s-Name]
[s-Company]
[s-Address]
[s-Phone]
Dear [r-FName]:
Thank you for your recent
order. We have shipped all of the items
in your order, except for [r-ItemOrderNum], which is currently backordered.
We apologize for the delay and
inconvenience this may cause and hope to ship this item to you shortly.
Thank you for your patience and
understanding in this matter.
Kind regards,
[s-Company]
[s-Name]
[s-Title]
