[l-Date]
To:
[r-Name]
[r-Company]
[r-Address]
From:
[s-Name]
[s-Company]
[s-Address]
[s-Phone]
RE: [s-Reference]
Dear [r-FName]:
We are in receipt of
[s-Company]’s merchandise shipped to us per the above-referenced
invoice / order number, dated [s-InvDate].
Certain products, as
listed on the attached sheet, are defective for the following
reasons:
[s-Reasons]
Therefore, we refuse
to accept the defective merchandise, demand billing credit or
adjustment, and expect [s-Company] to assume re-shipment costs back
to you.
Please provide an
amended invoice and re-shipment instructions of defective
merchandise.
Thank you for your
assistance and cooperation in this matter.
Sincerely,
[s-Company]
[s-Name]
[s-Title]
