[l-Date]
To:
[r-Name]
[r-Address]
From:
[s-Name]
[s-Company]
[s-Address]
[s-Phone]
RE: [s-Reference]
Dear [r-FName]:
Thank you for
notifying [s-Company} regarding the missing item in your
above-referenced order dated [s-RefDate].
The missing item
will be shipped to you as soon as possible. Our apologies for any
convenience this may have caused.
If I can be of
assistance to you, please contact our office.
Kind regards,
[s-Company]
[s-Name]
[s-Title]
