[l-Date]
To:
[r-Name]
[r-Address]
From:
[s-Name]
[s-Company]
[s-Address]
[s-Phone]
Dear [r-FName]:
We acknowledge
receipt of your letter dated [s-Dated]. Per your request, we are
cancelling those items currently on back order, and that were not
included in your original shipment.
We will be issuing
you a refund as soon as possible.
Thank you for your
patience, understanding, and for providing us with the opportunity to
be of service to you. Enclosed is our new catalog.
Kind regards,
[s-Company]
[s-Name]
[s-Title]
