[l-Date]
To:
[r-Name]
[r-Address]
From:
[s-Name]
[s-Address]
Re: [s-Reference]
Dear [r-FName]:
Thank you for your recent
correspondence regarding your account number [r-Name-Number]. [tp-Company] was able to investigate the
matter and track down the error. We have
taken the necessary steps to immediately credit your account. For your protection and proper resolution, we
have also forwarded a report to this effect to our credit reporting agency.
As of this date, your account
balance is [r-Name-Account-Balance].
You are a valued customer and we
apologize for any inconvenience this error may have caused. If we may be of further assistance, please
contact our office at your convenience.
Kind regards,
[s-Name]
