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Substitute Merchandise Request letter Template






[l-Date]

To:
[r-Name]
[r-Address]

From:
[s-Name]
[s-Company]
[s-Address]
[s-Phone]

RE: [s-Reference]

Dear [r-FName]:

The above-reference contract entered into on [s-ContDate] specifies that we will deliver [s-GoodsSpec].

We regret to inform you that the goods herein referred to are unavailable due to [s-DescriptionReason].  We hereby request your authorization to substitute the following product in lieu of the one we cannot obtain: [s-ObtainableDescription]. 

If you are in agreement to this substitute, please acknowledge your acceptance by contacting our office.

We will look forward to your response.

Best regards,
[s-Company]



[s-Name]

[s-Title]