[l-Date]
To:
[r-Name]
[r-Address]
From:
[s-Name]
[s-Company]
[s-Address]
[s-Phone]
RE: [s-Reference]
Dear [r-FName]:
Please be informed
that we have received from you the above-referenced product for
repair on [s-ProdDate]. We will return it to you as soon as the
necessary adjustments are made.
We apologize that
you experienced a problem with our product. If we can be of further
assistance, please feel free to contact us.
Thank you for your
purchase and patience in this matter.
Best regards,
[s-Company]
[s-Name]
[s-Title]
