[l-Date]
To:
[r-Name]
[r-Address]
From:
[s-Name]
[s-Company]
[s-Address]
[s-Phone]
Dear [r-FName]:
We regret hearing
about the problem you incurred with your [s-ProductName]. We would
like to be able to make the necessary adjustments at no charge to
you, but, unfortunately, the warranty is expired.
The proof of
purchase you mailed to us indicates that the product was purchased on
[s-Date]. Since our warranty is valid for a period of one year from
the date of purchase, it expired three months ago.
If you would like us
to repair the [s-Product] for you, there will be a charge of
[s-CheckAmount] for the repairs. We guarantee the work we do for a
period of [s-Time].
Please check the
appropriate box on the enclosed instruction card and return it to us
as soon as possible.
Kind regards,
[s-Company]
[s-Name]
[s-Title]
