[l-Date]
[r-Name]
[r-Address]
Purchase Order: [po-Reference]
Dear [r-FName]:
We regret to inform you that at
this time we are unable to complete shipment of the above referenced purchase
order on the date indicated.
The merchandise should be ready for
shipment within [s-Time] of the original delivery date. We hope this will not interfere with any
plans you may have.
Our objective is to respectfully
inform you of this delay as soon as practicable in order to give you adequate
time to make alternate arrangements, if necessary. We can assure you that if your order remains active,
we will expedite delivery to you as soon as we have received the merchandise.
Please accept our apology for this
delay. Thank you for being a valued
customer and for your understanding.
Sincerely,
[s-Name]
