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Violation of Product Warranty letter Template







[l-Date]

To:
[r-Name]
[r-Address]

From:
[s-Name]
[s-Company]
[s-Address]
[s-Phone]

RE: [s-Reference]

Dear [r-FName]:

Please be advised, the above-referenced product you sent to us for repair has been modified in the following manner:

[s-Specify]

This modification is a violation of the terms of our warranty.  Enclosed is a copy of our written warranty.  As stated, the warranty does not cover "A defect caused by the modification or repair other than through [s-RepSpecify] or its Authorized Agent."

If you wish, we will make the necessary repair for you at our flat charge rate of [s-CheckAmount].   We have enclosed pre-printed instructions for your convenience.  We request that you remit the cost for repairs with your instructions in order for us to service the product.

Thank you for understanding and purchasing a [s-Company] product.

Sincerely,
[s-Company]



[s-Name]
[s-Title]